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Thinking Of Buying A Napoleon Grill? Here’s The Skinny. (Updated for 2018)

So you’re in the market for a quality gas grill.

You’ve done your research and the name Napoleon keeps popping up. You read that they’re a well-respected company that makes fine gas grills, along with a few electric grills, built-in grills, etc.

You’ve even read a handful of Napoleon grills reviews and are just about ready to pull the trigger.

Hold on.

We’re not saying you shouldn’t buy a Napoleon gas grill. Heck, a lot of our readers have and been quite happy with them.

What we’re saying is before you get all clicky with that credit card of yours, take a closer look. There are some finer detailed points about Napoleon gas grills, as well as their charcoal and electric cousins, that you should know about. There’re some things that the fine folks here at LTB like, sure. But there are also a few things we’re not happy with.

And in the end, if you’re fine with what you see, then by all means pull that trigger. You’ll likely get a great grill that will last you for a long time.

But we’re here to help ensure that.

Click here to check prices on our favorite Napoleon grill at Amazon

 

Wait…Napoleon?

If you haven’t heard of them, Napoleon has been making grills for some time now and they are a highly respected brand that puts out quality grills.  That’s all.  Just a company that makes good grills that pretty much everybody seems to love.

They started in Ontario, Canada, making wood stoves back in the 1970’s. Since then they have been making stainless steel grills and with each passing year their reputation increases. They also make other things, like fire tables and pits, patio heaters and such.

But…grills. And lots of ‘em.

 

Wide Range of Product Lines

Our first beef with Napoleon (get it…beef) is their product lines are unnecessarily confusing. Truthfully, we’ll give them credit where credit is due: they’ve improved their product line since the first publishing of this article.

What used to be 6 different lines (four with the name “Prestige”) has slimmed down to… 6. But luckily there are only 2 with the “Prestige” name.

Currently (edge of summer 2018) Napoleon has 5 freestanding gas grill product lines plus one line exclusive to a particular retailer. They are, in descending level from top to bottom:

  • Prestige Pro – top of the line, best of the best for Napoleon. With a price tag to match.
  • Prestige – in Napoleon-land, they’re second only to the Pro, but an easier to swallow price tag.
  • LEX – A decent midrange line for Napoleon.
  • Rogue – A step down from the LEX line, and a fine grill, as long as you know what you’re getting.
  • Triumph – Cheapest of the non-Canadian Tire lines.
  • Legend – sold exclusively at Canadian Tire (they don’t just sell tires)

And then, following at the back of the pack, come the portable and charcoal grills.

This is just for their free-standing grills. The company also makes some built-in grill heads that follow the same product naming procedures as their main free-standing lines.

They also offer a line of modular outdoor kitchen products, most under the name Oasis. However, if you’re doing the full Napoelon, you’d need to pick up one of their built-in grill heads. And you probably will, because what’s the point of buying their modular cabinets and storage and such just to go with a built-in grill from some other company, right?

 

Breaking Down The Different Napoleon Lines

As mentioned above, Napoleon has 6 gas grill lines with a grand total of 25 different grills (29 if you live near a Canadian Tire). That’s a lot of grills. And with the habit of giving their grills short names with numbers and a bunch of letters, then it can get more than a little confusing.

Lucky for you, the LTB crew slogged through the Napoleon website and broke things down for you.

First thing you need to take a look at is what the names mean. Essentially, the first group of letters tells you which line it belongs to. PRO is for the Prestige Pro line, P is for the Prestige line, LEX for the LEX, R for the… you get the picture.

The numbers that come next tell you the sq inches of primary grilling space. Notice that’s not the total amount of grilling space. To get that, Napoleon adds in the square inches of the side burners and everything. So if you’re wondering how much primary cooking space you’re gonna have, just refer to the numbers in the model’s name.

Last come a series of letters. For the most part, they follow this pattern:

R = Rotisserie

B = Infrared burner mounted at the rear

SI = Side burner

-XX = Indicates the finish of the grill. SS stands for stainless steel, CH for Charcoal, B for midnight blue, and K for black. Note that the black models have black hoods and doors, while the charcoal and blue ones have stainless steel doors and stainless hood.

So, for example, the Prestige Line all start with 500 sq inches of grilling area, 4 burners and 48,000 BTU’s. The models with an infrared rear burner have the same cooking area but a grand total of 66,000 BTU’s and 5 burners.

Add a side burner and you’ve got 6 total burners, 760 sq inches of total cooking area and 80,000 BTU’s. Notice that’s “cooking area’ not “grilling area”. The size of the grill head hasn’t changed, they’re just adding in the 260 sq inch side grill to the total cooking area.

Most manufacturers do this, but we want to point it out when we can.

That out of the way, let’s dive in.

 

Napoleon Pestige Pro Line

The pinnacle of the Napoleon’s gas grills, their Prestige Pro line is the best of the best. They also carry the biggest price tags. Let’s take a look.

ModelsOur Star RatingWhere to Buy
Napoleon PRO825RSBI
Napoleon PRO825RSBI
(4.6 / 5)Amazon
Napoleon PRO665RSIB
Napoleon PRO665RSIB
(4.3 / 5)Amazon
Napoleon PRO500RSIB
Napoleon PRO500RSIB
(4.8 / 5)Amazon

PRO825RSBI

The big dog of the bunch and all of Napoleon’s line. Their flagship models comes with pretty much everything. It has 1245 sq inches total cooking area, too many burners to count, and lots of stainless steel.

This grill is a 490 pound behemoth and takes some time to explain. While it follows the standard naming style of Napoleon’s grills, with the RSBI standing for Rotisserie, Side Burner and Infrared burner, there’s a lot more going on than just that.

First up is the main grill head. 825 sq inches of grilling area, 4 burners with a fifth infrared burner at the back, along with an included rotisserie kit. There is a smoker chip tray in the main section to help you get that nice smokiness as well, with its own fire controller. On the right is a “sizzle zone” – two infrared burners along with a warming burner with 420 sq inches of space. On the left is a side burner with a reversible cast-iron grid – not for grilling, but for pots and woks. 10 total burners. And BTU’s? A freakin’ lot. Like 123,000.

Whew. That thing’s a beast.

PRO665RSIB

Less beastly than the 825, but still formidable. 665 sq inches for the main grilling area with 5 burners underneath with 60,000 BTU’s. The side infrared burner has 345 sq. inches of grilling space adding up to 1010 sq inches total. There is an included rotisserie kit along with a rear infrared burner as well as a built-in smoker chip option.

PRO500RSIB

The smallest of the Prestige Pro line, it comes with a 500 sq inch main grilling area, a rotisserie kit, an infrared rear burner, a 260 sq inch infrared burner and lots of shiny stainless steel.

 

 

Napoleon Prestige Line

The Prestige is probably going to be the best deal if you can afford a couple of grand for a grill. Not the biggest, not the fanciest, but a good solid grill with lots of features. Plus – made in Canada.

ModelOur Star RatingWhere to Buy
Napoleon P500RSIB-SS
Napoleon P500RSIB-SS
(4.6 / 5)Amazon
Napoleon P500RSIB-K
Napoleon P500RSIB-K

(4.6 / 5)Amazon
Napoleon P500RSIB-B
Napoleon P500RSIB-B
(4.6 / 5)Amazon
Napoleon P500RSIB-CH
Napoleon P500RSIB-CH
(4.6 / 5)Amazon
Napoleon P500RB
Napoleon P500RB
(4.3 / 5)Amazon
Napoleon P500RB-K
Napoleon P500RB-K
(4.2 / 5)Amazon
Napoleon P500-K
Napoleon P500-K
(4.5 / 5)Amazon
Napoleon P500SS
Napoleon P500SS
(4.7 / 5)Amazon

And the breakdown by model goes a little something like this…

  • P500RSIB-SS

    Top of the heap in the Prestige line. Rotisserie kit included, infrared burner plus side burner, all wrapped up in a stainless steel finish. 6 burners, 80,000 BTU’s, 500 sq inches of primary grilling area, 160 sq inches of side burner and a 260 sq inch warming rack.

  • P500RSIB-B

    Same as above, but with a nice cobalt blue hood.

  • P500RSIB-CH

    Same as above but with a nice charcoal hood.

  • P500RSIB-K

    Same as above but with nice black hood and doors.

  • P500RB-SS

    Mid level of the Prestige line, comes with a rotisserie kit and rear infrared burner, but no side burner, just dual outboard shelves. 5 burners (4 plus the rear infrared) takes it up to 66,000 BTU’s and the standard 500 sq inches primary/260 sq inch warming rack totaling 760 sq inches of grilling area. That’s the same as all the grills in the Prestige line, minus the side grill. A shiny stainless steel finish tops it off.

  • P500RB-K

    Same as above but with black hood and doors.

  • P500SS

    The bottom of the Prestige line, but still a mighty fine grill. 4 burners, 760 sq inches of “grilling area,” and 48,000 BTU’s. No Rotisserie kit, and no side burner.

  • P500-K

    Same as above but with black doors and hood.

So, overall, every grill in the Prestige line runs a 500 sq inch main grilling space with a 260 sq inch warming rack. As you go up the line, higher spec’ed models add in a rear infrared burner and rotisserie kit and then a 140 sq inch side burner.

Nice.

 

Napoleon LEX Line

The LEX line bills itself as high-end stainless steel grills for an affordable price. But are they?

Let’s take a look.

ModelOur Star RatingWhere to Buy
Napoleon LEX730RSBI
Napoleon LEX730RSBI
(4.5 / 5)Amazon
Napoleon LEX605RSBI
Napoleon LEX605RSBI
(4.3 / 5)Amazon
Napoleon LEX485RSIB-1
Napoleon LEX485RSIB-1
(4.4 / 5)Amazon
Napoleon LEX485-1
Napoleon LEX485-1
(4 / 5)Amazon
  • LEX730RSBI

    730 sq inches of primary grilling space, infrared bottom and rear burners, a range side burner and a rotisserie? A freakin’ ice bucket? That’s a lot of grill. Unfortunately, it’s the top of the line of Napoleon’s “Made in China” grills. If that bothers you, then look elsewhere. If not, then for under two grand, you’re getting a heckuva lot of grill.

  • LEX605RSBI

    Essentially the same grill as the LEX730RSBI, minus about 125 sq inches of primary grilling space. And minus about 200 bucks.

  • LEX485RSIB-1

    Notice the letters after the name are slightly different than the two higher models in the LEX line. With this one, you’re losing 120 sq inches of grilling space, as well as the bottom infrared burner. Still have the rotisserie and the infrared side and rear burners, though.

  • LEX485-1

    If you’re following along, you can guess that this is the same grill as the LEX485RSIB-1, only without the rotisserie kit, the infrared rear or side burners. Still a solid grill. In the opinion of the LTB staff, this is where the LEX line gets affordable. But our wallets may not be as thick as yours.

If you notice, the LEX line looks a lot like the Prestige PRO line, just at a cheaper price point. Part of that is due to the LEX line (and every line not named Prestige or Prestige PRO) being made in China. But while there are similarities, you’ll need to take a good hard look at exactly what you’re getting. And what you’re not.

Is Napoleon’s LEX line affordable? Every person will need to answer that themselves with one good eye on their bank balance.

 

Napoleon Rogue Line

If the LEX line is a little rich for your blood, but you’re looking for something a little fancier than the Triumph line, then the Rogue is for you.

ModelsOur Star RatingWhere to Buy
Napoleon R425SIBPBE
Napoleon R425SIBPBE
(3.7 / 5)
Napoleon R425SIB
Napoleon R425SIB
(3.9 / 5)Amazon
Napoleon R425SB
Napoleon R425SB
(4.1 / 5)Amazon
Napoleon R425
Napoleon R425
(4.2 / 5)Amazon
Napoleon R365SIB
Napoleon R365SIB

(3.9 / 5)
Napoleon R365SB
Napoleon R365SB
(4 / 5)
Napoleon R365
Napoleon R365
(3.7 / 5)
  • R425SIBPBE

    No rotisserie but an infrared side burner. And Black. Did we say black? Yes, it’s black. Because who really needs stainless steel when you can have black. Top of the Rogue line – 3 burners, 36,000 BTU’s. And black.

  • R425SIB

    Same model as above, but stainless steel.

  • R425SB

    Don’t care for infrared cooking? Want a regular range side burner? The R425SB has you covered.

  • R425

    Just want a grill? No side burner, 425 sq inches of primary grilling space? Nothing fancy? Here’s your grill.

  • R365SIB

    425 sq inches too much for you? Happy with 365, but need an infrared side burner? This one’s for you.

  • R365SB

    Smaller grill, but really like the range side burner, not the infrared? The R35SB should keep you smiling.

  • R365

    Bottom of the Rogue line, the R365 is a grill that doesn’t have a lot of frills but… doesn’t have a lot of frills. Truthfully, although street price is around 600 bucks, you might want to keep looking.

The Rogue line has some interesting models, and if we were looking for a budget grill, we’d look long and hard here. But as with many things Napoleon, you’re paying for the name. Other companies may not put as much of a premium on their name but still make solid grills.

 

Napoleon Triumph Line

If you don’t have the scratch for a Rogue or higher but still want a Napoleon, then the Triumph is the line for you (if you don’t live near a Canadian Tire, that is). While the grills are cheaper, they are smaller as well. In all honesty, this is the area where it’s a good idea to look at other grills, because a portion of the price is going to be the Napoleon name.

ModelsOur Star RatingWhere to Buy
Napoleon T495SB
Napoleon T495SB
(3.6 / 5)Amazon
Napoleon T410SB
Napoleon T410SB

(3.7 / 5)Amazon
Napoleon T325SB
Napoleon T325SB

(3.4 / 5)Amazon
  • T495SB

    495 sq inches of primary grilling space and a range side burner.

  • T410SB

    410 sq inches of primary grilling area and a range side burner.

  • T325SB

    325 sq inches of primary grilling area and a range side burner.

See the pattern? We don’t work for Napoleon so we have no need to sugar-coat things and build these grills up into something they’re not. They’re basic grills. That’s it. But look elsewhere and compare them to other grills on the market, because for the price, there are others out there that might suit your needs better.

 

Napoleon Legend Line

The Legend line is Napoleon’s cheapest line of freestanding gas grills. To go any cheaper, you’ll need to get one of their portable gas grills (not a bad idea).

Now, does cheap mean bad? Not necessarily.

You’ll need to understand that the grill comes with Napoleon’s President’s Limited Warranty, not their President’s Limited Lifetime Warranty. We discussed it earlier, but in a nutshell, less is covered and for less time.

Will you get a good grill? Yeah. But in all honesty, unless your heart is set on owning a Napoleon above all else, you might look elsewhere. You probably can get more grill for your money by going with a different brand.

Oh, and these are only available at Canadian Tire. If you don’t live near one – keep looking for a different grill.

  • LD485RSIB

    Rotisserie kit, infrared side and rear burner, 6 total burners – the LD485RSIB has a lot. Not a bad choice if you’re strapped for cash.

  • LD485

    Same as above, minus the frills. But missing out on the frills leaves you with a good, solid grill, but not a showstopper. Four burners. No muss, no fuss.

  • LD410

    A little smaller than the LD485. Same basics but less grilling space and minus one burner.

  • LD325

    Same thing, even smaller. Two burners, 325 sq inches of primary grilling surface. LD325, compact is your name.

If you’re not planning on swinging by a Canadian Tire, keep looking. However, if you are, and you’re tight on cash, and you just have to have a Napoleon, give these a once over. But take a good look at other options, too.

 

Stainless Steel Construction…Or Something Less?

Napoleon touts the stainless steel construction of their products. And no doubt they have lots and lots of stainless steel in their grills. Hoods, doors, grills, plates – all kinds of stainless steel going on.

But be aware of what you’re really getting.

On many of the models, there is a significant amount of non-stainless steel. For example, on their flagship product, the Prestige Pro 825RSBI, while there is a fair amount of stainless, some parts are aluminum castings. Yes, those part are warranted for life, but it’s not stainless steel. Other parts are porcelain enameled steel.

Okay, not bad, right?

But when you get down to the lower levels, you’re dealing with more and more non-stainless things. Like galvanneal metal. What’s that you say? Well, you can go over here to check out more info than we here at Love That Barbecue can understand. Or you can go here to get a shortened version of it.

Or just read this – it’s like galvanized steel, but better.

Here’s the thing – are we faulting Napoleon for not using stainless steel? Of course not.

Is anybody being fooled by the black metal that isn’t stainless steel? If you are, then it’s kinda silly because if it was stainless, they wouldn’t coat it with something to make it black.

But by using powder coated galvanized steel and black enameled galvanneal on a grill they tout as “stainless steel” it’s a little deceptive.

Totally liar-liar-pants-on-fire? No. But if I’m shopping for a Prestige P500-K at one of the major online retailers and see their ad copy say “made from shining and durable stainless steel” and then later under ”Material Type” it says “Stainless Steel” and I buy it, thinking I’m getting an all stainless steel grill for about 1500 bucks only to find out I’ve gotten a grill with a body made from fancified galvanized steel?

I’d be a little pissed.

Napoleon Grill Warranty – When Lifetime Kinda Isn’t

The next point in the overview of Napoleon’s Grills is their warranties.

Take a deep breath because we’re going to be wading through some mud here. And frankly, even more than the is-it-or-isn’t-it stainless steel issue we looked at above, this one gets my goat.

Okay.

Napoleon used to offer a number of different warranties for their different product lines. However, they’ve narrowed it down to two. The President’s Limited Lifetime Warranty covers all their gas grill lines except the Legend line which is exclusively available at Canadian Tire. The Legend line comes under the President’s Limited Warranty. Notice the lack of “Lifetime” in the title. We’ll come back to that later.

Let’s take a look at the details of the President’s Limited Lifetime Warranty first. They offer this warranty on the Prestige Pro line, the Prestige line, the LEX line, the Rogue line and the Triumph line.

Here are the conditions.

They guarantee the components will be “free from defects in material and workmanship” for the following periods:

Aluminum Castings / Stainless Steel Base                Lifetime

Stainless Steel Lid                            Lifetime

Porcelain enamel lid                       Lifetime

Stainless Steel cooking grids         Lifetime

Stainless steel tube burners                          10 years plus5

Stainless steel sear plates                             5 years plus5

Porcelain-enameled cast iron cooking grids            5 years plus5

Stainless steel infrared rotisserie burner                  5 years

Ceramic infrared rotisseries burner (excluding screen)          3 years

Ceramic infrared bottom or side burners (excluding screen)                            2 years

All other parts                   2 years

First of all, what the heck is the “plus5”?

That’s an extended coverage where you can buy replacement parts for half off current retail price. So, for example, you buy a grill with stainless steel tube burners and they crap out after 9 years – covered. After 10 years? You’re ponying up for half the replacement price.

One kind of shady thing about the warranty – they’ll send you the part, but you have to take care of installing it. And another – after the first year, they reserve the option of just paying you the wholesale price of the replacement part and then they state they’ve fulfilled their end of the bargain.

The other issue – the warranty is buried. To find out what it covers, you have to go to the individual grill on the website, click on “manual” and then scroll down through the PDF file to read it. Compare this to Weber which has the warranty front and center and easily clickable from each product page.

Now, in Napoleon’s defense, it’s not completely buried. If you click on Support, you’ll find a link to Warranties along with a whole bunch of other stuff. On the Warranties page, it tells all the details of the warranties and what lines they apply to.

This is the thing, though – when looking at the warranties, it all seems a little underhanded. Maybe it’s my aversion to lawyerly things. Maybe it’s all the parsing they do. But it seems – not upfront.

For example – the TravelQ grills are portable gas grills that compete with the Weber Q series portable gas grills. Napoleon’s warranty on their TravelQ series is billed as the President’s 10 Year Limited Warranty. Really, it’s a 5-year warranty with a plus5 tacked on.

Remember the plus5? That’s where they’ll sell you the replacement parts at half the cost of retail.

Sure, Weber’s warranty is 5 years. That’s not the point. The point is the optics, as the politicians say. If you’re gonna say it’s 10 years, make it freakin’ 10 years. Don’t weasel your way to 10 years and make it sound like you’re doing someone a favor.

Another thing that is for the lawyers – they list their warranty next to three other warranties in a bid to show how much better Napoleon’s warranty is. But instead of naming the competitors, they go with “competitor A”, “competitor B” and “competitor C”. Now, maybe the lawyers told them to do that, and I get that.

But if you’re going to compare apples to apples, make sure the apples are the same kind. While the details of the warranties look different, maybe they aren’t. Maybe there’s no “buyout” option. Maybe all of the competitor’s grills are made in North America, not some in North America and some in China.

As far as the President’s Limited Warranty that they bestow on the Legend line, the conditions aren’t as good. For one thing, all lifetime options are out. The major things that the Lifetime warranty covers are reduced to 25 years.

However – they offer replacement “at our option” free of charge for the first 5 of those 25 years only. From years 6-25, replacement parts are offered at 50% off full retail price. Other parts, such as stainless steel sear plates, cooking grids, etc. are covered for only two years. Other parts (regulators, casters, etc.) are under a 1-year warranty.

The point? Read that warranty well. And compare it directly to the other products you’re thinking of buying.

Where Are Napoleon Grills Made? Canada?

If you do much digging at all on the internet about Napoleon grills, you’ll likely come across a fair number of people complaining about being duped. Many of the complaints have to deal with the location of manufacture for the particular grill they bought.

See, Napoleon touts their Canadian-ness every chance they get. No problem there – Weber waves the red, white and blue whenever they can. The problem Napoleon runs into is some of their grills, while designed in Canada, are made in China.

Not all of them. But some. And when someone buys a grill, thinking they bought a “Made in Canada” grill but they ended up with a “Made in China” grill? That might be a little upsetting.

Does Napoleon’s warranty guarantee they will stand by the grill? If you’ve read above, the answer is, probably, as long as you read the fine print.

But how can you find out if the grill you want to buy is made in China or Canada?

You have to ask.

Or Are Napoleon Grills Made in China?

As much as I looked, I couldn’t find information about where they made their particular grills on their website. Looked all around, downloaded multiple manuals. Spent more time than I care to divulge digging.

But found nothing.

Only internet rumors.

So I emailed Napoleon.

Their answer was this – Prestige and Prestige Pro line are made in Canada. The rest are made in China.

Now, the Chinese-made gas grills are made under Napoleon’s supervision, and they go through their quality control. And the company has an excellent reputation.

Also, as stated above, whether the grill is made in China or Canada, the warranty it is bought under will apply to it.

But, in LTB’s opinion, they should make the country of manufacture far more clear than they do.

 

Verdict and Conclusion

Don’t get us wrong. Although it may seem like we did a lot of tearing apart of things in this article, we actually really dig Napoleon grills. What we don’t dig is so many lines and grills that it’s confusing to the consumer. We don’t dig warranties with so many conditions. We don’t dig touting their “Canadian” grills or their “stainless steel” grills but upon further digging finding out the truth isn’t as clear-cut as they’ve intimated.

Are we calling them out for lying? Of course not. Nothing in what we’ve seen makes us think they’ve lied to the consumer.

But there is a gray area and in some things, Napoleon seems to tread further into the grey area than we’d prefer.

They make awesome grills. And we’d like them to be a little more upfront. Not in a “Boxy But Good” way, but cut back a little on the marketing speak and have a little more straight talk.

Good Luck!

LTB

(note: all photos in this post are courtesy Napoleon Grills)
LTB Admin
 

The only thing Peter Shaw truly knows is that he loves barbecue. That is his guiding force and his reason for existence. That and his family. Which one is first is a tough call and changes depending on how hungry he is.

Click Here to Leave a Comment Below 4 comments
Femi Lakeru - June 27, 2017

Thanks very much for this excellent overview of Napoleon Grills. I am deciding on whether or not to buy the Prestige Pro665. I am concerned about so many people regretting their purchase of a Napoleon Grill that they believe is poorer quality made in China and susceptible to rust. Did I understand that you verified with Napoleon that the Prestige and Prestige Pro lines are made exclusively in Canada?

Reply
    LTB Admin - July 4, 2017

    Femi –

    Thanks for the question, sorry for the delayed reply.
    Yes, I did email Napoleon and they did tell me that if I was looking for a “Made in Canada” then I would need to focus on the Prestige and Prestige Pro because those are made in their facilities in Ontario.
    However, I highly, highly HIGHLY recommend contacting them yourself. Perhaps the person I spoke with was wrong, perhaps something’s changed since then, who know.
    You can contact them right here: https://napoleonproducts.com/contact-napoleon-customer-solutions-grills/

    And then you’ll know for yourself and have a little more peace of mind if you choose to purchase a Napoleon grill.

    Thanks!

    Reply
    Alexander Druginin - July 26, 2017

    Hi there, this is the answer from Napoleon they emailed me couple of days ago :

    Hello Alex,

    If you were looking for Canadian made product in our lines you would want to restrict your search to our Prestige and Prestige Pro line of grills as well as our R425SIB (Rogue 425 with side infra red burner).

    These are made here in Barrie, Ontario, the birthplace of Napoleon. All of our grills are engineered, designed, quality controlled and warranty parts are stocked in Ontario.

    Our LEX, and Triumph lines are manufactured in our completely owned and operated plant overseas.

    Napoleon is proud to employ hundreds of individuals in the global marketplace and we stand by the quality of these grills by offering the same warranty coverage on all four of the previously mentioned product lines.

    Please let us know should you require any additional information.

    Thanks
    Aysha
    Napoleon Customer Solutions

    Reply
      El Jefe - July 29, 2017

      Looks pretty much like what I got when I asked. Thanks for following up!

      Reply

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